When we give seminars, one of the topics we address is how to find a reputable moving company. Moving is stressful and you need to take precautions. So how do you find a moving company that you can trust?
We often tell people NOT to use the Internet. Call your Real Estate Agent, friends and use the phone book too. Find 3 moving companies with offices in your area. Do not hire a "moving broker". Current consumer protection laws related to the movement of household goods only apply to Motor Carriers and NOT to household goods brokers.
Set up appointments for them to come to your house and do an in-home estimate in the order of your least favorite to your most favorite company. If they won’t come to your house, find another company. Find out up front if they will be doing the move themselves, or if they will be subcontracting out the job. If they won’t be moving you, then move on.
As each moving company gives you an estimate, keep the estimates out where the next company can easily see them. Ask questions. Never sign a blank paper and always read and understand the document you sign. Every licensed moving company is required by law to provide you with "Your Rights and Responsibilities When You Move" booklet. If you don’t receive this, tell THEM to move on!
Get references. Word of mouth is the best referral anyone in business can ask for!
The Better Business Bureau can be used as a guide too, but don’t take a "satisfactory" rating at it’s face value. Call the BBB office and ask them about any complaints on file.
We also refer people to the following website: www.movingscam.com There is a lot of information and tips on this website that are helpful.
Jeri Pischke
TENDER HEART TRANSITIONS INC.
www.tenderhearttransitions.com
