1) Honesty and Integrity

  • Puts client interests first
  • Tells it like it is, even if it is hard to hear
  • Licensed REALTOR, who subscribes to a stringent code of ethics

2) Communication

  • One of the top complaints about Realtors is lack of communication
  • Responds promptly to your calls, emails and texts
  • Keeps you informed every step along the way

3) Listening

  • Listens, understands and responds to your needs
  • Patience to follow YOUR priorities and timeline
  • Be wary of the agent who talks too much

4) Heart of an educator

  • Explains the process so you know what to expect
  • Educates so you can make your own informed decisions
  • Ability to understand and explain complex transactions

5) Organized

  • Attention to detail and recognizes what is missing
  • Great work ethic that adapts to your schedule
  • Keeps you informed of the steps in the process

6) Adaptability

  • Responds and adapts to your evolving needs and requirements
  • Experienced and adaptable to market changes
  • Doesn’t pressure you to make a make a move before you are ready

7) Knowledgeable

  • Knows and understands the complexities of the real estate process
  • Intimate knowledge of the local market and neighborhoods
  • Certifications and continuing professional development

8) Problem Solver

  • Transparent and responsive
  • Good at dealing with the unexpected
  • Doesn’t know everything (beware of the agent who does), but has network of resources when needed

9) Teamwork

  • Has team of agents for backup and support, but not so busy you get lost in the shuffle
  • Works with team of experts including lenders, inspectors, stagers
  • Networks with Realtors in other locations to provide extended services

10) Client Love

  • Testimonials and client satisfaction awards
  • They feel trustworthy and pleasurable to be around
  • Trust your gut… it should feel comfortable and right for you

REALTORS. Like Matchmakers, but for Homes.

About Sharlene Hensrud

I love what I do! Highly insightful, analytical and creative, there is nothing I love more than helping you find the right solution for your real estate transition. My mission is to serve my clients with honesty and integrity, exceeding their expectations in service and support… and to help others by donating a portion of every transaction to Habitat for Humanity.

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