2019 marks the 12th year in a row that I have been named a Super Real Estate Agent by Mpls St Paul magazine and Twin Cities Business. There are many awards out there, but most of them are based on sales volume. I am proud of this one because it is focused on customer satisfaction. I include my husband, John, in my picture above because he is part of the team that makes it happen.
As it says on the certificate above…
“Selected by clients and associates for providing outstanding customer service with high marks in communication, integrity, market knowledge, negotiation, finding the right home, marketing of home, closing preparation, and overall satisfaction.”
Here are some of the things clients have said…
- I have a warm feeling about you two – thinking how fortunate I was to have connected with you. You were so comfortable to work with, you worked so hard and with ease, patience and honesty.
- We called you because we trust you. Many people don’t trust their Realtor. Trust is huge, the most important thing. We can refer other people to you because we had a good experience with you selling our house. Our trust level is really, really high.
- Thank you again for your help in finding our new home. We appreciated your patience and personal touch during our search. Hope we can work together again in the future.
- Sharlene was flexible and non-judgmental, completely on top of her game, explaining everything fully and being patient with our changing needs/wants/demands… smooth process start to finish. Unlike selling our house in another state, we never wished we had worked with a different Realtor, or worried about Sharlene’s knowledge or guidance.
- Excellent service! You guided us through the whole process and answered all our dumb questions. We learned so much from you.
- You would not have let me made a mistake, even though it would have garnered you a quicker sale. Compassion over profit-making.
- Very personable, never felt rushed or pressured.
- I love that you make a donation to Habitat for Humanity.
- Sharlene was the BEST!
Let us know how we can help you!
Sharlene Hensrud, RE/MAX Results – shensrud@homesmsp.com
