Both buyers and sellers rank RE/MAX Number One in customer satisfaction

In the 2011 J.D. Power and Associates Home Buyer/Seller Study, buyers and sellers awarded RE/MAX the highest rankings in customer satisfaction… indicating that RE/MAX Associates are the ones consumers trust most to guide them through one of the most challenging real estate markets ever seen in the U.S.

Homebuyers ranked RE/MAX on a 1,000-point scale with a score of 805 and home sellers put RE/MAX on top with 791, leading all other real estate franchises in the survey.

Consumers rated RE/MAX in the following categories:

• Overall satisfaction
• Agent/Salesperson professionalism
• Variety of additional services
• Real estate office
• Real estate company marketing (seller survey only)

Headquartered in Westlake Village, Calif., J.D. Power and Associates is a global marketing information services company operating in key business sectors including market research, forecasting, performance improvement, training and customer satisfaction. The company’s quality and satisfaction measurements are based on responses from millions of consumers annually.