1) Honesty and Integrity

• Puts client interests first
• Tells it like it is, even if it is hard to hear
• Licensed REALTOR, who subscribes to a stringent code of ethics

2) Communication

• One of the top complaints about Realtors is lack of communication
• Responds promptly to your calls, emails and texts
• Keeps you informed every step along the way

3) Listening

• Listens, understands and responds to your needs
• Patience to follow YOUR priorities and timeline
• Be wary of the agent who talks too much

4) Heart of an educator

• Explains the process so you know what to expect
• Educates so you can make your own informed decisions
• Ability to understand and explain complex transactions

5) Organized

• Attention to detail and recognizes what is missing
• Great work ethic that adapts to your schedule
• Keeps you informed of the steps in the process

6) Adaptability

• Responds and adapts to your evolving needs and requirements
• Experienced and adaptable to market changes
• Doesn’t pressure you to make a make a move before you are ready

7) Knowledgeable

• Knows and understands the complexities of the real estate process
• Intimate knowledge of the local market and neighborhoods
• Certifications and continuing professional development

8) Problem Solver

• Transparent and responsive
• Good at dealing with the unexpected
• Doesn’t know everything (beware of the agent who does), but has network of resources when needed

9) Teamwork

• Has team of agents for backup and support, but not so busy you get lost in the shuffle
• Works with team of experts including lenders, inspectors, stagers
• Networks with Realtors in other locations to provide extended services

10) Client Love

• Testimonials and client satisfaction awards
• They feel trustworthy and pleasurable to be around
• Trust your gut… it should feel comfortable and right for you

REALTORS. Like Matchmakers, but for Homes.